PRIVATE WEALTH - June/July 2007 Issue
Cultural Learnings From Richistan - By
Hannah Shaw Grove - 06/1/2007
Hannah Shaw Grove
Ms. Grove is a respected author, columnist and speaker and a leading
authority on the mindset, behavior, concerns, preferences and finances
of high-net-worth individuals. She is the executive editor of Private Wealth, the first and only magazine for professionals with ultra-affluent clients, and Cultivating the Affluent, a practice management newsletter for financial professionals.
View all articles by Hannah Shaw Grove

Even
after more than a decade of observing and studying the high net worth,
working on this issue has brought to light just how different these
individuals are from the rest of the population. In lieu of sounding
like a broken record-you must know the affluent to win their
business-I'd like to offer some suggestions.
A senior reporter
at the Wall Street Journal, Robert Frank, covers the private wealth
space for the venerable newspaper. Every Friday he has an insightful
column in the Weekend Journal section called "The Wealth Report,"
covering everything from how Wall Street hot shots spend their bonuses
to the ways designers avoid having two socialites wear the same gown to
a charity event. He also has a blog, accessible at
www.blogs.wsj.com/wealth where he posts mini stories a few days a week
on equally amusing topics estates of the week, aristonauts,
philanthrotainment, and the not-to-be-missed Rich-O-Meter. Do yourself
a favor and keep an eye out for both and Frank's wry, rare look at
today's wealthy consumers and investors.
Frank was scheduled
to release his first commercial book, Richistan: A Journey through the
American Wealth Boom and the Lives of the New Rich (Random House), this
June. It's based on hundreds of hours of interviews with wealthy
individuals and families; Frank estimates that most people he spoke
with had net worths exceeding US$50 million. After speaking with him at
length about his forthcoming project, you should think about adding it
to your summer reading list as another resource to help you get inside
the mind of your super-rich prospects.
There's an old
stereotype kicking around that the rich wear ascots, have nicknames
like Biff and Trey, and belong to country clubs. But "they're not like
that," Frank explains. "Being rich is something different today. I
wanted to provide a close understanding of today's wealthy beyond the
clichés and reality TV."
We've all heard that the rich are
different, but Frank claims that you have to "spend time with them to
understand how and why they are different." For instance, many of his
subjects refuted the idea that they were rich because they were acutely
aware of people with greater wealth than their own. In other words, a
phenomenon that occurs when you have six household staffers and your
neighbor has 14. Frank is quick to point out that his goal was "not to
take sides on the important and emotional subject of inequality, but to
tell stories with as much accuracy as possible." In that vein,
Richistan will include topics like new interpretations on philanthropy,
efforts to rear wealthy children with an awareness of and appreciation
for their socioeconomic status, and even the contrasts between old and
new money in Palm Beach. He'll also devote some time to three common
stages of wealth-making it, living it and losing it-and the recent
dynamics that have helped so many people generate so much money.
Frank's
word of advice for our readers? "The challenge in servicing this market
is getting to know them and what they really need." In short, your
knowledge must be deeper than distantly formed perceptions.
And
if all else fails-consider reading it purely for the entertainment
value. Your day at the beach will be considerably more lively when
joined by the billionaire who has a negative net worth, the cute couple
(a hedge fund manager and an exotic dancer) that just put a
30,000-square-foot pool in their basement and, oh yeah, the plebes from
Butler Boot Camp.
